We are here to help. Whether you have a question about our products, need assistance with an order, or want to provide feedback, our friendly Melbourne-based team is ready to assist you.
Our customer service team is available during the following hours:
Emails received outside business hours are answered on the next business day.
We aim to respond to all enquiries within 1–2 business days. During peak periods, response times may be slightly longer.
Fill out the form below and we will get back to you as soon as we can.
Before reaching out, you may find the answer on one of these pages: