Contact Us

We are here to help. Whether you have a question about our products, need assistance with an order, or want to provide feedback, our friendly Melbourne-based team is ready to assist you.

Contact Information

  • Email info@ultraboxstore.com
  • Phone (03) 9028 4756
  • Postal Address
    MPIT PTY LTD (trading as UltraBox Store)
    Suite 12, 440 Collins Street
    Melbourne VIC 3000
    Australia
  • ABN 36 639 649 308

Business Hours

Our customer service team is available during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM AEST/AEDT
  • Saturday – Sunday: Closed
  • Public Holidays: Closed

Emails received outside business hours are answered on the next business day.

Response Times

We aim to respond to all enquiries within 1–2 business days. During peak periods, response times may be slightly longer.

Send Us a Message

Fill out the form below and we will get back to you as soon as we can.