About UltraBox Store

UltraBox Store is operated by MPIT PTY LTD (ABN 36 639 649 308), an Australian company headquartered in Melbourne, Victoria.

Who We Are

UltraBox Store is operated by MPIT PTY LTD (ABN 36 639 649 308), an Australian company headquartered in Melbourne, Victoria. We specialise in premium media players, streaming devices, and home entertainment technology that brings the world of digital content to your living room.

Since our founding, we have been committed to sourcing and delivering the finest media streaming hardware available on the market. From compact entry-level devices to powerful enterprise-grade solutions, our carefully curated product range is designed to meet the needs of every Australian household and business.

Our Mission

Our mission is simple: making high-quality media streaming accessible to everyone. We believe that every Australian deserves access to reliable, feature-rich streaming devices without having to navigate confusing technical specifications or pay inflated prices.

We achieve this by partnering directly with leading manufacturers, rigorously testing every product we sell, and offering straightforward pricing with no hidden costs. All our prices include GST, and we provide free shipping Australia-wide so you know exactly what you are paying from the start.

Our Product Range

We offer a comprehensive selection of media players and streaming devices to suit every need and budget:

  • Entry-Level Devices – Perfect for first-time streamers looking for a simple, affordable way to access their favourite content.
  • Mid-Range Players – Ideal for families who want 4K resolution, multiple app support, and reliable performance.
  • Premium & Pro Models – High-performance devices with advanced features including Dolby Atmos, HDR10+, and expandable storage for enthusiasts and power users.
  • Enterprise Solutions – Commercial-grade media players suited for digital signage, hospitality, and business applications.

Every product in our store has been selected for its quality, reliability, and value for money. We stand behind every item we sell with full warranty support and dedicated Australian customer service.

Why Choose UltraBox Store

  • 100% Australian Owned & Operated – We are a proudly Melbourne-based business serving customers across all states and territories.
  • Free Shipping Australia-Wide – Every order ships free of charge, no minimum spend required.
  • GST-Inclusive Pricing – All prices displayed on our website include GST. What you see is what you pay.
  • Secure Payments – We use Stripe for secure, PCI-compliant payment processing. We never store your credit card details.
  • 30-Day Returns – Not satisfied? Return your unused product within 30 days for a full refund.
  • Australian Consumer Law Compliance – All products come with guarantees that cannot be excluded under the Australian Consumer Law.

Our Values

Quality First

We never compromise on the quality of the products we sell. Every device is sourced from reputable manufacturers and undergoes our internal quality checks before being listed in our store.

Customer Focus

Our customers are at the heart of everything we do. From the moment you browse our store to long after your purchase, our team is here to ensure you have the best possible experience.

Transparency

We believe in honest, upfront communication. Our product descriptions are accurate, our pricing is clear, and our policies are written in plain English so you always know where you stand.

Innovation

The world of media streaming moves fast, and so do we. We continuously update our product range to bring you the latest technology and features as soon as they become available.

Australian Consumer Law

As an Australian business, we are fully committed to complying with the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Get in Touch

We would love to hear from you. Whether you have a question about a product, need help with an order, or just want to say hello, our Melbourne-based team is ready to assist.